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Atlanta VA Health Care System

 

Telephone Advice Program

Where to Call:

404-329-2220 (Local)
404-329-2222 (Local)
1-800-224-4087 (Toll Free)

Hours of Operation:

Monday – Friday, 7 a.m. to midnight

Telephone Advice Program

What is it?

The Telephone Advice Program is a patient information telephone line for medical issues only. Qualified professionals are available to help with your questions and problems. You are encouraged to call the TAP line before you come to the medical center without an appointment. TAP will help you or contact your primary care provider. This may save you a trip to the medical center, but it is not an emergency service. If you have a medical emergency, you should call 911.

When should I call?

  • If you have a problem or health concern, but no medical appointment 
  • If you need results of lab tests     
  • If you already have an appointment, but want to see a doctor for another problem     
  • If your next clinic appointment is several months away, but you are having new problems or symptoms     
  • If you have any questions about your medicines, or if you are having a reaction to the medicine 

Who will answer my call?

This service is designed to help you with your medical problems. Staff with special training will answer the phone and handle most calls within a few minutes. A Registered Nurse is available if you need to discuss a health problem. Your problem may require assistance from another healthcare provider. Your call is important to us, and all concerns will be addressed. If a call back is required, please leave the number where you can be reached and a convenient time to call you back.

Contact Info

Location

  • Atlanta VAMC

Contact Number(s)

  • 404-329-2220

Hours of Operation

  • Monday - Friday 8:00am - 4:30pm